Privacy Policy

At The Astro Buddy, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and use our specialized spiritual and astrological services.

1. INFORMATION WE COLLECT

To provide precise readings and energy balancing, we collect several types of information:

• Personal Identification: Name, email address, phone number, and mailing address.

• Astrological & Vital Data: Date of birth, exact time of birth, and place of birth.

• Visual & Biological Data: High-resolution photographs of your face, palms, and moles (required for specific reading services).

• Energetic Context: Photos or descriptions of your home, pets, or plants for energy-cleansing services.

• Transaction Data: Records of services purchased, though we do not store full credit card numbers on our servers (these are handled by secure payment gateways).

2. HOW WE USE YOUR INFORMATION

Your data is used exclusively to fulfill your requests and enhance your experience:

• Analysis & Reporting: To generate your personalized astrology, palmistry, or face-reading reports.

• Communication: To send booking confirmations, session links (Zoom/WhatsApp), and digital reports.

• Customization: To tailor meditation and chakra-balancing plans to your unique energetic profile.

• Security: To verify your identity and prevent fraudulent transactions.

3. DATA RETENTION AND SECURITY

We implement industry-standard security measures to protect your sensitive “bio-data”:

• Encryption: Our website uses SSL (Secure Sockets Layer) technology to encrypt all data during transmission.

• Image Handling: Photos uploaded for Palmistry or Face Reading are stored in a secure, firewalled environment. Access is restricted to the specific practitioner assigned to your case.

• Automatic Deletion: To ensure your privacy, images are automatically purged from our active database 60 days after the completion of your service unless you opt-in for long-term storage.

• Confidentiality: All staff and consultants are legally bound by Non-Disclosure Agreements (NDAs).

4. THIRD-PARTY DISCLOSURES

The Astro Buddy does not sell, trade, or rent your personal data to third parties. We only share information with:

• Service Providers: Secure payment processors (e.g., Stripe, PayPal) and email delivery services.

• Legal Requirements: Only if required by law to comply with a judicial proceeding or court order.

5. COOKIES AND ANALYTICS

We use cookies to improve site functionality and analyze traffic. This helps us understand which services (like “Plant Energy Reading”) are most popular. You can manage your cookie preferences through your browser settings.

6. INTERNATIONAL DATA TRANSFERS

As a global service, your data may be processed in countries where data protection laws differ. We ensure that all transfers follow international security protocols to keep your data protected regardless of location.

7. YOUR LEGAL RIGHTS

Depending on your location, you have the following rights:

• Right to Access: Request a digital copy of all data we hold about you.

• Right to Rectification: Request corrections to any inaccurate birth or contact data.

• Right to Erasure: Request the immediate and permanent deletion of your account and all uploaded photos (“The Right to be Forgotten”).

• Right to Object: Withdraw your consent for marketing emails at any time.

8. CHILDREN’S PRIVACY

Our services are not directed at children under the age of 18. We do not knowingly collect data from minors. If we discover a minor has provided data without parental consent, we will delete it immediately.

9. CHANGES TO THIS POLICY

We reserve the right to update this policy as our services evolve. Any changes will be posted on this page with an updated “Last Updated” date.

CONTACT OUR DATA PRIVACY TEAM

If you have questions about this policy or wish to exercise your data rights, please contact us:

• Email: hello@theastrobuddy.com